About Soft Techlab
We help fintech operators in Hong Kong and across Asia see which vendors truly sit inside critical workflows — and whether the controls around them hold up under scrutiny.
What we do
Soft Techlab specialises in vendor risk audits for fintech operations: payment processors, KYC and screening providers, cloud hosts, customer-support platforms, data processors, and other third parties that touch regulated activity. We sample diligence files, contracts, access, data flows, and ongoing monitoring — then hand back findings ranked for residual customer and licence impact.
How we work
Engagements are scoped in writing from our studio at World Wide House, Central. Fieldwork mixes remote workshops with document review. We do not sell software, run a marketplace, or process payments on this site. Informational price ranges on service pages are starting points only.
Who we serve
Licensed remittance firms, digital wealth and brokerage platforms, open banking startups, and payment institutions preparing for board reviews, investor diligence, or supervisory questionnaires that ask hard questions about third-party dependence.
Practice leads
People you meet on kickoff and findings walkthroughs.
Audrey Chan
Principal — vendor programmes & operational risk
Marcus Wei
Senior auditor — critical vendors & concentration
Hannah Lo
Engagement manager — evidence & remediation tracking